Return & Refund Policy

Fourpirates Ventures LLP

Thank you for shopping with Fourpirates Ventures LLP. We are committed to ensuring your satisfaction with every purchase. Please take a moment to review our Return and Refund Policy outlined below.

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Exchange Policy

If you wish to exchange a product, kindly contact our Customer Care Team at 1800 889 1071 for a smooth and hassle-free process.

We understand that fragrance preferences can vary. If you are not satisfied with the fragrance, you are eligible to exchange the product under the following conditions:

• Return Address:
  Fourpirates Ventures LLP 401, Oberon Business Hub, Near Monarch Complex, Beside Gaurav Path, Pal, Surat – 395009

Exchange Guidelines

• Exchange is allowed only within the same product category.

• Products must be unused, unopened, and in original packaging with all tags intact.

• Only one exchange per order is permitted.

• A proper unboxing video is mandatory for any exchange request.

• Please note, exchanges only are processed—refunds are not applicable in these cases.

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Refund & Return Policy

Refunds are processed only under the following condition:

✅ If we are unable to arrange or deliver the same product after your order has been placed.

ℹ️ Important Notes:

• Refunds are not applicable for reasons such as personal preference or fragrance dissatisfaction.

• Cosmetic products are non-returnable and non-refundable after delivery due to hygiene and safety protocols.

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Exceptions for Returns

A return request can be raised within 7 days of delivery only if the product received is:

• Damaged

• Incorrect

• Incomplete

Steps to Initiate a Return:

1. Contact our support team at 1800 889 1071.

2. Share clear photos or unboxing videos showing the issue.

3. Upon verification, Fourpirates Ventures LLP will arrange a free replacement and cover all associated costs in cases of:

   • Wrong product delivery

   • Incomplete combo packs

   • Damaged products

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At Fourpirates Ventures LLP, we are committed to resolving your concerns swiftly and efficiently.

For any further assistance or queries, please don’t hesitate to contact our Customer Care Team at 1800 889 1071.

Thank you for shopping with Fourpirates Ventures LLP—we appreciate your trust!